Frequently Asked Trucking Questions
Here are some of the most commonly asked questions by our clients about our freight broker services. If ever you have any other questions for us, get in touch with us at (309) 532-2020. A representative is always standing by to be of assistance. Let us clear things up for you!
What Kinds of Things Can You Transport?
As a full-service freight broker company, we’re happy to price your shipping needs with about anything that complies with the law. From perishables to luxury goods, we offer safe and efficient freight quotes that we can tailor to any time constraint and any supplier specifications. If you need shipping and handling, we have you covered no matter what.
How Do I Get an Estimate for a Shipment?
If you need a shipment estimate, the first step is to give us a call. We’re happy to speak with you over the phone and go over the information we need to be able to get you an accurate quote. We’ll need to know the product type, dimensions, weight, as well as any additional details.
How Should I Package My Items?
Depending on the items, packaging can differ. We recommend using shipping-grade boxes, crates, or containers specific to your industry. For heavier items, we always suggest double boxing just in case. It’s essential to cushion the contents, seal all closures, and label each item with the appropriate information.
Most commonly, freight is either palletized or loose. Smaller items are often palletized, while larger ones remain as is. During the loading process, we’ll establish what’s best for your cargo, and we’ll place everything in the trailer safely and securely.
What Is Temperature-Controlled Freight Shipping?
Temperature-controlled freight shipping is specialized transportation in refrigerated and insulated trucks. This way, if you deal in perishable goods or products that are sensitive to heat, you can rest assured knowing that they will remain in their pre-shipped condition.
Will You Need Specialized Equipment to Deliver My Goods?
If you require specialized equipment, we can provide it. Our company prides itself on offering a broad range of trucking services to accommodate you best. Contact us to learn more about how we can customize your transportation to your needs.
How Do I Know What the Transit Time Is?
Once you’ve set up your shipping needs with us, we can determine transit time depending on the departure, destination, and the trucking service you’ve chosen. Whether it’s expedited or standard shipping, we keep you up to date on the timeline of your delivery.
Is My Freight Likely to Get Damaged?
If you’ve adequately packaged your freight and specified the contents to us, the chances of it getting damaged are slim to none. Our team handles your merchandise with the utmost care from pick-up to drop-off.